Rise and Be contact details:

Name: Bev Ridyard

Phone Number: 07969 904 845

E-mail: bev@riseandbe.org

The type of personal information we collect:

We currently collect and process personal identifiers, contacts and characteristics (for example, your name and

contact details). We will also create, collect and store written or electronic notes from coaching sessions. This is

detailed at the start through our coaching agreement. The information will be used to communicate with

individuals/clients and for the purpose of coaching.

How we collect personal information and why we have it:

Most of the personal information we process is provided to us directly by you, linked to our coaching services or from

the contact us form found on our website.

We use the information that you have shared as part of coaching services.

This information is not shared with any other individuals or organisations, unless agreed in advance with you.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this

information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Rise and Be as

detailed above.

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

How we store your personal information:

Your information is securely stored as shared in our coaching agreement. If you wish for your data to be removed,

please contact us using the details at the top of this policy. Data will be held securely on our server, used solely for the

purposes of us carrying out our obligations to you as our client. Hand written or electronic notes may be used and a

summary sent to you after coaching sessions.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You

also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal

information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in

certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to

another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to

respond to you.

Please contact us as detailed at the top of this policy if you wish to make a request.

How to complain:

If you have any concerns about our use of your personal information, you can make a complaint to using the contact

details at the start of this policy.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk